Level: 21
Business Unit Operations
Location Various
Type Permanent
Last Updated July 2024
Taumata Arowai is the government-appointed water services regulator for Aotearoa New Zealand. It is a Crown agency governed by a Minister-appointed Board, with advice provided by Te Puna, our statutory Māori Advisory Group. Our responsibilities are to protect and promote drinking water safety and related public health outcomes. We also have an oversight role in the environmental performance of drinking water, wastewater and stormwater networks. As part of our purpose to provide safe water for all through water regulatory services, we recognise Te Mana o te Wai, Te Tiriti o Waitangi and the Water Services Act 2021, as well as the Crown Entities Act 2004. We are committed to ensuring all communities have access to safe and reliable drinking water every day, and to achieve this we understand the need to develop strong relationships and work collaboratively across the sector. Te Mana o te Wai is a fundamental concept focused on restoring and preserving the balance between water (wai), the wider environment (taiao) and people (tangata), now and in the future. For further information, please visit Te Mana o te Wai | Taumata Arowai.
Spirit of service Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi. In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under te Tiriti o Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
Purpose and role of Taumata Arowai
Manager Technical Advice Position Description
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Mō tēnei tūranga mahi | About this role
Position Purpose The Manager Technical Advice, leads a team of specialists to provide technical advice to effectively support our regulatory role.
The purpose of the Operations Group is to use data and insight to deliver compliance monitoring and enforcement activities, and technical advice geared to risk in regulating and overseeing the provision of safe drinking water to Aotearoa New Zealand and protecting health.
Reports to Director Technical Advice and Analytics
Staff 7
Financial Authority Level 4 - Refer to Delegations Policy
Key Relationships
Internal
Operations Group
Legal Team
External Drinking Water Suppliers Wastewater Operators Health sector Central Government Local Government
Key Accountabilities It is likely that the scope and functions of positions within Taumata Arowai will evolve over time.
Leadership
• Build and lead a high performing team which are engaged and motivated to succeed
• Ensure all team members demonstrate the tikanga and whakatauki of Taumata Arowai in their engagement with others
• Develop an environment within the team that encourages innovation and collaboration
• Demonstrate commitment to developing personal Māori-Crown relations capability and creating a team and organisational environment that enables kaimahi to build their capability.
• Value and respect the diversity of contribution within the team and build an inclusive team culture
• Coach and mentor kaimahi, providing them with development opportunities to build their capability
People Management
• Provide day to day oversight and supervision of direct reports • Provide advice and support to team members to assist them to
carry out their duties • Ensure kaimahi have a strong cultural alignment to Taumata
Arowai kaupapa and remain connected to other Taumata Arowai teams
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Leadership of Technical Advice
• Provide people leadership and functional leadership, leading our technical advice, supplier quality assurance rule reporting, and exemptions functions
• Support the delivery of the Operations work programme for Taumata Arowai including regular monitoring against objectives and milestones
• Manage and deploy people resources to ensure the delivery of the technical advice and Operations work programmes, and technical advice and information needs across the organisation
• Build capability and confidence in Māori-Crown relations, including te reo Māori, giving effect to Te Mana o te Wai and upholding Te Tiriti o Waitangi
Relationship Management
• Support strong and meaningful relationships with mana whenua, iwi Māori and Māori organisations
• Develop and maintain effective working relationships with internal stakeholders to achieve Taumata Arowai outcomes
• Develop and maintain effective working relationships with key external stakeholders to achieve the outcomes of Taumata Arowai
• Contribute to the delivery of response activity in Taumata Arowai as needed
Health and safety for self • Work safely and take responsibility for keeping self and colleagues
free from harm • Report all incidents and hazards promptly • Know what to do and follow relevant procedures or instructions in
the event of an emergency
• Cooperate in implementing return to work plans • Comply with Health, Safety and Wellbeing policies
for team • Inform, develop and equip staff to carry out their work safely • Ensure prompt and accurate reporting and investigation of all
workplace incidents and injuries • Assess all hazards promptly and ensure they are managed.
Ko koe tēnei | About you
Qualifications Relevant tertiary qualification or equivalent technical experience (in for example engineering or infrastructure asset management)
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Experience • 7+ years’ experience relevant to this role
• Experience providing strategic technical advice • Demonstrated people leadership capability • Experience managing people, resources, and in structuring work programmes • Experience procuring technical expertise, and managing external technical advisors
• Experience in a regulatory environment
Knowledge • Strong understanding of the application of technical knowledge to support a regulatory function
• A sound understanding of regulatory and compliance functions and purpose • Understanding of the political, social, economic and environmental context in which Taumata
Arowai operates
Skills and Attributes • A continuous improvement and service mindset
• Strategic thinking skills and sound judgement • Good communications skills - written and oral, able to communicate with credibility and convey
complex information to a variety of audiences • Strong interpersonal and stakeholder engagement skills, both internal and external, able to
establish and maintain effective working relationships • Demonstrated commitment to understanding and application of the principles of Te Tiriti o
Waitangi in partnership with Māori
Our tikanga
The tikanga of Taumata Arowai are based on the guiding principles of Te Mana o te Wai.
Kāwanatanga – lead by example by upholding and role modelling positive partnerships and behaviours based on kaupapa Māori principles, knowledge of local kawa and tikanga. Our thinking and practices are guided and informed by the principles of the Te Tiriti o Waitangi and Te Mana o te Wai.
Kaitiakitanga – ensure appropriate action is taken to steward, protect and preserve the integrity of the mauri, mana and ora of wai and tangata for the future. Our actions are guided and informed by mātauranga Māori-led change where kaitiakitanga can be exercised. Manaakitanga – act in a mana enhancing way, with care and respect for the mauri, mana and ora of wai and tangata. Our work supports and respects the interests, strengths, and aspirations of wai and tangata for long term intergenerational sustainability.