POSITION DESCRIPTION

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To improve the lives of vulnerable people

by mobilising the power of humanity

and enhancing community resilience.

To find out more about our kaupapa, and what we stand for, visit redcross.org.nz

Job Title:    Pou Ārahi Māori

Group:    Executive Leadership Team

Location:    Wellington, Red Cross House

Reports to:    Secretary General    

Position status:   Permanent part-time (0.8 FTE)

Version date:   March 2024

OUR PURPOSE

New Zealand Red Cross has always been about good people doing good things. We’re part of the world’s largest humanitarian network, helping vulnerable people and those affected by disaster and conflicts. We’ve been working in New Zealand for more than a century and today you’ll find us lending a hand in communities throughout Aotearoa New Zealand – we’re here for good.

DIVERSITY AND INCLUSION

We are committed to providing an environment where all people feel welcomed, valued and seen in their identities.

TE TIRITI O WAITANGI & THE TREATY OF WAITANGI

New Zealand Red Cross has a desire to build meaningful relationships with Māori as tangata whenua. We are working towards understanding our relationship to and obligations under Te Tiriti o Waitangi. This role is critical in supporting New Zealand Red Cross on this journey.

WHAT WE STAND FOR

The Red Cross Fundamental Principles guide all we do, whether we’re helping people in New Zealand communities or providing urgent relief in an international disaster.

POSITION PURPOSE

The Pou Ārahi Māori is the kaitiaki (guardian) and lead advisor on Māori issues, responsible for demonstrably raising the Māori cultural and engagement capability of the organisation. They will play a vital role in driving strategic Māori commitments outlined in Realising 2030, working in partnership with the Office of the Secretary General, the Executive Leadership Team (ELT), and key internal and external stakeholders, to inform and enhance cultural capability as a top strategic priority to New Zealand Red Cross.

The Pou Ārahi Māori is an Executive Leadership Team role that reports to the Secretary General. To enable the delivery of strategic objectives, they will be supported by the Office of the Secretary General, PMO for programme management support and Management Support to meet administration and logistical requirements. The Pou Ārahi Māori will Chair the TAMP Steering Committee and guide the TAMP Working Group in implementing Te Ao Māori Programme.

The Pou Ārahi Māori is responsible for developing and leading a multi-year programme of work, designing, and identifying KPIs, initiatives and deliverables that enable NZRC to achieve strategic Māori objectives collectively. The Pou Ārahi Māori will develop a te ao Māori framework that underpins TAMP and provide guidance across NZRC to enable effective and aligned delivery of strategic objectives by weaving strong and meaningful tikanga Māori practices into strategic systems and processes, enabling the creation of a work environment that is culturally safe and prosperous, setting the foundations for future growth.

KEY RESPONSIBILITIES

Strategic – building and embedding the framework:

• Lead the development, design, and implementation of a framework that enables and embeds te ao Māori across the business. The framework will incorporate strong, meaningful tikanga Māori and engagement management systems and processes that align with Red Cross and support the organisation to form lasting relationships with mana whenua.
• Act as kaitiaki for the development of cultural policies and programmes that underpin the framework, including cultural and language initiatives.
• Design, build, and manage strategies, programmes, and internal processes to create alignment and shared understanding of New Zealand Red Cross-Cultural ambitions.

Capability building

• Lead and promote the enhancement and development of Aronui training and other cultural and training initiatives.
• Provide advice and guidance to learning and development facilitators to ensure what we do, learn, and say is authentic and relevant.
• Lead, support, and promote te ao, te reo and tikanga Māori programmes, initiatives and learning opportunities to the Secretary General and other leadership across the business.
• Lead and provide te ao, te reo and tikanga Māori input to New Zealand Red Cross strategic and operational planning and attend ELT meetings with a strategic focus relevant to the Pou Ārahi Māori role.
• Lead and provide te ao, te reo and tikanga Māori input to New Zealand Red Cross operations and business activities where appropriate.
• Work with People, Experience and Support to develop the organisation’s capability in te ao Māori.

People and stakeholder management

• Work in collaboration with the General Manager People Experience and Support to improve equity, diversity and inclusion for Māori working and volunteering with New Zealand Red Cross.
• Lead and guide New Zealand Red Cross people in culture sharing activities.
• Support the Secretary General in reporting to the National Board on Te Ao Māori Programme.
• Provide guidance and input to enhance recruitment and people processes that support the uplift and retention of Māori employees, members, and volunteers.
• Work with the Communications and Engagement team to develop key messages that reflect the organisation’s strategic vision.

• Establish, manage, and maintain a network of Māori contacts for the purpose of developing an active working cultural relationship with mana whenua across Aotearoa New Zealand.
• Work in partnership with key stakeholders to develop stories about the whakapapa of New Zealand Red Cross, our cultural journey, and how to enable storytelling as a way of driving cultural uptake and alignment into our organisation.
• Work in partnership with key stakeholders to develop an understanding of what it means for New Zealand Red Cross to work in a way that aligns with te Tiriti o Waitangi, and how to embed that into our organisation.
• Maintain strong links with Māori stakeholders in the community to enable rangatira-ki-te-rangatira (leader to leader) engagement.
• Manage partnerships with key internal stakeholders and leadership to develop KPIs and reporting processes.

Te Ao Māori Programme:

• Chair our Te Ao Māori Programme Steering Group and guide the work of our Te Ao Māori Programme Working Group to support the implementation of our Te Ao Māori Programme.
• Lead a multi-year programme of work, identifying deliverables and how that’s developing organisational capability.

KEY ACCOUNTABILITIES

Functional leadership

• Support the organisation has the capacity and capability to achieve its performance objectives through the development, implementation, maintenance and continual review and improvement of the organisation’s Māori culture-based strategies.
• Drive continuous improvement through the review, development, and implementation of integrated and fit for purpose people policies, processes, and systems.
• Provide ongoing support, guidance, and networking links between mana whenua and their respective New Zealand Red Cross area and branch governance and management at a local level.
• Support delivery of an effectively aligned New Zealand Red Cross presence regionally and locally, including through service hubs/centres.
• Provide the Secretary-General and other senior managers with appropriate advice in areas relating to te reo Māori, tikanga Māori, te Tiriti o Waitangi, and Te Ao Māori Programme.
• Hold responsibility and accountability for the provision of cultural guidance and input to disaster relief activities where appropriate.

Organisational leadership

• Support high performing teams through coaching and mentoring and setting a clear direction for Te Ao Māori Programme.
• Contribute to strategic direction setting, financial sustainability and performance monitoring of the organisation against the strategy and operational goals.
• Model Red Cross values and desired workforce culture.

1. Group leadership and management

• Support high performing teams through coaching and mentoring and setting a clear direction for Te Ao Māori Programme.
• Foster a culture of inclusivity, professional pride, service delivery and customer focus.
• Ensure delivery of group outputs according to agreed business plans.
• Ensure strategic objectives, priorities and business plan are put in place and are in alignment with New Zealand Red Cross strategic priorities and objectives.
• Manage the programme budget within defined parameters and ensuring efficient and effective use of financial resources.
• Ensure the programme has the right structure, resources, tools as well as financial, human, technical and service delivery capabilities to perform its range of functions to a high standard.
• Effectively identify and manage risk to the delivery of the programme’s services and functions.

HEALTH SAFETY AND WELLBEING

• Proactively ensure your actions or omissions do not adversely affect the Health, Safety and Wellbeing (HSW) of yourself or others.
• Participate in HSW induction, training, programmes and activities.
• Follow all reasonable instructions to comply with HSW legislation and regulations.
• Follow NZRC HSW policies, standards and procedures.
• Do not undertake any activities you are not adequately trained for.
• Use designated personal protective equipment (PPE) for specific work activities.
• Report hazards/risks, incidents and near misses as soon as possible after the event.

Relationships

PEOPLE

Person specification

Critical success criteria

• Record of achievement in a collective and collaborative senior leadership environment with an ability to challenge thinking and represent and articulate ideas.
• Deep understanding of tikanga Māori and te reo Māori.
• Extensive knowledge of Te Tiriti o Waitangi, with the ability to bring the essence and intentions of Te Tiriti o Waitangi to different settings that are relevant for today’s dynamic world.
• Knowledge and demonstrated experience in dealing with the application of Te Tiriti o Waitangi in an organisational and community capacity.
• Previous hands-on experience working with Māori communities and driving cultural capability uptake activities including strategy development and implementation, operations, organisational development, change and analysis.

• Ability to make the connection between strategic decisions and initiatives at the organisational level to determine the impact of those on the front-line workforce and the people strategies needed to support these.
• Understanding of strategic and operational workforce capacity and capability planning, with experience in an environment that has a significant volunteer component.
• Transformational and authentic leadership qualities with proven ability to lead and inspire others in an environment of change within complex organisations.
• Intuitive and refined communication skills and ability to build trusted and influential relationships at all levels.
• Significant experience at senior management level in a large complex organisation is highly desirable.
• Strong understanding of how Māori respond in times of need as a whānau/hapū/iwi and/or marae disaster response actions is desirable.
• Learning and development capability is desirable.

Qualifications and/or experience

• Previous experience working in a senior leadership role is required.
• Strong experience in programme and/or project management is required.
• Deep working knowledge and understanding of Te Tiriti o Waitangi, including the whakapapa and Principles is required.
• Strong experience managing multiple stakeholder relationships is required.
• Experience designing and delivering complex strategies across large organisations is required.
• Tertiary qualification with an appropriate field relating to Māori and indigenous studies, or equivalent qualification is desirable.
• Experience developing and driving cultural capability strategies and/or programmes is desirable.
• Experience working with Te Tiriti o Waitangi/Treaty of Waitangi policy is desirable.

Skills and other attributes

• Proficient in speaking te reo Māori.
• Strong and established network of Māori stakeholders / connects.
• Enthusiasm for, and the commitment to, the work of New Zealand Red Cross.

TRAVEL

The appointee may be required to undertake domestic and international travel for this role

DRIVER LICENCE

A current car driver licence is required for this role.

DELEGATIONS

Financial: Tier 2

Employment: N/A

NOTE

This job description is not intended as an exhaustive list of duties and responsibilities. The job is expected to evolve and change, and New Zealand Red Cross may amend this job description after consultation with the job holder.

It should not be regarded as a complete and exhaustive list and does not prevent the addition, alteration or deletion of duties from time to time in accordance with the needs of New Zealand Red Cross. Any changes will be consulted with the role holder.

It is inherent in all areas of Red Cross work that staff are required to apply and uphold the Principles of Red Cross Red Crescent.

KEY COMPETENCIES FOR ELT ROLE RECRUITMENT

ORGANISATIONAL LEADERSHIP

PROGRAMME LEADERSHIP

PERSONAL LEADERSHIP