Job Description

General Manager Operations, Hill Labs

• Executive leadership role
• Highly successful NZ-owned company
• Hamilton based

Executive leadership role driving continued operational excellence and optimisation of laboratory operations.

About Hill Labs

Hill Labs is a highly successful New Zealand-owned and operated family business that was established in 1984 and continues to grow and consolidate its position as the country’s leading analytical testing organisation.

Currently employing over 500 staff, with its head office in Hamilton and sites in Auckland, Wellington, Tauranga, Christchurch and Blenheim, the company has an ambitious growth strategy to 2028 and beyond.

About the role

Working closely with the Chief Operating Officer and GM Commercial, the GM Operations will hold a key role on the Executive Leadership Team at this exciting time in the company’s history, as it continues to evolve in scale and complexity.

The GM Operations will drive excellence in delivery across Hill Labs by overseeing operational strategy, resource planning, logistics, and equipment use. They will lead a skilled team of operational managers to implement, maintain, and review existing processes and systems, while introducing innovations to ensure profitability and sustained competitive advantage.

About you

We are seeking a senior operational leader who can execute a vision for world-class operational performance and set their teams up for success.

To be successful in this role, you will offer:

• At least 10 years of experience in a senior management operational leadership role, with knowledge of LEAN manufacturing tools.
• Exceptional leadership, coaching and influencing skills, with the ability to motivate and inspire a team of functional leaders to perform at their best.
• Experience in an environment where operational excellence is a focus, such as laboratory analytical services, or high-tech manufacturing, or food processing.
• The knowledge, experience, and intellectual horsepower to be credible in a highly technical environment.
• Effective communication skills with proven ability to build constructive relationships across a diverse range of customers.

Apply now

To apply, submit your cover letter and resume by the closing date of 5pm Thursday, 31 July 2025.

Click here for a copy of the Information Pack.

For a confidential discussion, contact Jane Temel, Director, Niche Recruitment on 021 499 902 or email jane.temel@nicherecruitment.co.nz.