Niche Recruitment Careers

National Manager, Workplace Relations

Wellington, NZ

Permanent

Full-time

Job ID:

48401

Published date:

12-09-2025

Summary

National Manager Workplace Relations (Contract)

Hourly or Fixed Term Contract to 31 March 2026
Wellington location (preferred)
Immediate Start

Our client is seeking a highly experienced Employment and Industrial Relations specialist to step into the pivotal role of National Manager Workplace Relations on a fixed-term or contract basis through to 31 March 2026.

This is a rare opportunity to make a significant impact in a complex, unionised public sector environment during a period of organisational change.

About the Role

Reporting to the DCE People, you will lead the Workplace Relations team, overseeing industrial relations, union relationships, people policies, specialist advice, and dispute resolution.

You will play a key role in leading collective bargaining, requiring exceptional negotiation skills and deep public sector experience.

What We're Looking For

We need a seasoned ER/IR practitioner and people leader who will have:

Significant experience leading workplace/employee relations in large, complex, and unionised organisations — ideally in the public sector such as Health, Education, or similar.
Deep knowledge of New Zealand employment legislation and public sector collective bargaining processes.
Proven ability to lead and influence at a senior level, including with ELT and Board.
Demonstrated experience in managing large programmes of work and leading teams through change.
High resilience, adaptability, and political acumen.
A relevant tertiary qualification or equivalent experience.

What’s in it for you?

Be at the forefront of shaping workplace relations in one of New Zealand’s most trusted public sector agencies. Our client offers flexible working arrangements and a supportive, values-driven culture.

This is an hourly contract or fixed-term or contract opportunity through to 31 March 2026. Immediate start is preferred.

To Apply

If you have the expertise, credibility, and resilience to lead in this environment, apply now!

Please contact Maria Lyons or Jane Temel at Niche Recruitment for a confidential discussion:

Maria Lyons: 021 403 855 | maria.lyons@nicherecruitment.co.nz
Jane Temel: 021 499 902 | jane.temel@nicherecruitment.co.nz

Read More Apply Now

Pou Ārahi - Te Ao Māori Lead

Wellington Region, NZ

Permanent

Part-time

Job ID:

48301

Published date:

11-09-2025

Summary

1

POSITION DESCRIPTION

POSITION OVERVIEW

Position title: Pou Ārahi - Te Ao Māori Lead

Reports to: Director, Office of the Chief Executive

People Leadership: No

ORGANISATIONAL OVERVIEW

We are the Building Research Association of New Zealand (BRANZ). We provide practical research, testing, quality assurance and expertise to support better buildings. At our heart, we’re a team of scientists, engineers and professionals committed to ensuring that buildings are the best they can be. Our aspiration is to deliver affordable, resilient, sustainable and quality buildings for Aotearoa New Zealand.

Our research and testing facilities in Porirua can simulate fire, earthquakes and extreme weather at scale and in close-to-realistic conditions, and can accelerate the impacts of decades of weather, UV, corrosion and daily use. This work is essential in keeping New Zealanders safe for generations to come. Alongside our research, we also provide independent, evidence-based testing and quality assurance services on a commercial basis. More information on BRANZ can be found on our website at www.branz.co.nz.

PURPOSE OF THE POSITION

The purpose of this position is to drive and implement BRANZ’s te ao Māori strategy, Te Tāhuhu o te

Whare, across BRANZ. The Pou Ārahi will enable BRANZ’s te ao Māori strategic, operational, and

cultural leadership to embed te ao Māori values, systems and relationships across our organisation –

including our partnerships, policies, commercial activities, and research.

This role will work closely with the Kaupapa Māori Research Lead to align kaupapa Māori research

priorities with organisational and strategic goals. The intention is to foster an integrated approach to

delivering impactful, inclusive science and research.

Together, the Pou Ārahi and Kaupapa Māori Research Lead form a foundation at BRANZ to ensure te

ao Māori and kaupapa Māori research are embedded authentically and systemically across BRANZ’s

research, policies, and practice.

http://www.branz.co.nz/

2

KEY RESULT AREAS

Strategic Leadership and Implementation

• Lead the implementation and continual evolution of BRANZ’s te ao Māori strategy, Te Tāhuhu

o te Whare.

• Support ELT and Board in realising BRANZ’s aspiration to be a grounded, future-facing

organisation.

• Provide strategic advice on organisational and research development, policy alignment, and

capability building through a te ao Māori lens.

Building Internal Capability

• Deliver organisational-wide capability programmes that support understanding te ao Māori,

tikanga, and reo pathways.

• Support the design of induction and tailored development and learning pathways that embed

te ao Māori into everyday work.

• Develop a BRANZ cultural competency framework and lead ongoing evaluation.

Relationship Management and Sector Partnerships

• Support the CEO, ELT and Board to strengthen BRANZ’s existing relationship with Mana

Whenua Ngāti Toa Rangatira.

• Build and maintain strong, reciprocal relationships with iwi, Māori communities, and Māori

organisations.

• Partner with Māori stakeholders and research organisations to co-develop initiatives and

deliver collective impact.

Te Ao Māori Integration into Research and Policy

• Advise and support the Director, Research Investment, to embed Māori values and principles

into BRANZ’s research investment approach

• Provide input into BRANZ’s research insights and systems from a te ao Māori perspective.

Monitoring, Evaluation and Reporting

• Develop and maintain a monitoring and evaluation framework to track progress on te ao Māori

outcomes across the organisation.

GENERAL ACCOUNTABILITIES

To contribute to the success of BRANZ by:

• Providing input into BRANZ’s operational planning and delivery.

• Understanding and complying with all BRANZ policies and procedures including the Code of

Conduct.

• Working in active collaboration in sharing information, planning work which crosses area

boundaries and making best use of BRANZ resources in the interests of the company as a

whole.

• Completing reporting requirements to a high standard and in a timely manner.

• Undertaking additional projects or tasks as and when required.

3

HEALTH AND SAFETY

Demonstrate a commitment to the health, safety and wellbeing of yourself, staff, visitors and contractors by:

• Understanding the health and safety responsibilities associated with your position including compliance with relevant legislation, regulations, and BRANZ policy and procedures

• Following health and safety policy/procedures and report on areas of concern.

• Actively engaging with health, safety and wellbeing programmes and seeking to continuously improve systems and processes.

• Leading by example.

• Actively supporting and managing a safe working environment.

SKILLS, EXPERIENCE AND QUALIFICATIONS RELEVANT TO THE ROLE

Essential

• Leadership and/or strategic experience in research, government, or industry sectors

• Experience in embedding te ao Māori into large-scale organisations and/or research institutions

• Experience leading cultural change and/or organisational transformation

• Strong understanding of te ao Māori and mātauranga Māori

• Experience working with iwi, Māori organisations, and Māori communities

• Proven success in building and sustaining relationships and delivering stakeholder engagement,

including with Boards

• Demonstrated ability to operate at strategic and operational levels

Desirable:

• Ability to build and lead teams, particularly in early-stage systems/cultural transformation.

• Experience in the science, building, housing or environmental sectors

• Existing networks across Māori building and construction sector

• Te reo Māori and tikanga Māori competency

• Strong writing and communication skills for diverse audiences

• Existing relationship with or connection to Ngāti Toa Rangatira and/or Te Rūnanga o Toa

Rangatira

Read More Apply Now

Inquiries Specialist

Wellington, New Zealand

Permanent

Full-time

Job ID:

48268

Published date:

04-09-2025

Summary

Inquiries Specialist

Group:	Legal, Policy and Inquiries Group
Reports to:	Inquiries Manager
Date:	March 2023
Salary range:	Band E

The Controller and Auditor-General is a constitutional role designed to protect the financial integrity of New Zealand’s system of government. We provide independent assurance to Parliament and the public that public organisations are operating and accounting for their performance as Parliament intended.

Position description

Your responsibilities and objectives

Primary objectives

The primary objective of the Inquiries Specialist is to carry out inquiries on behalf of the Auditor-General, under section 18 of the Public Audit Act 2001, and to help with the maintenance of the methodology and processes to support those inquiries.

General responsibilities and objectives

The inquiries work of the Office of the Auditor-General (OAG) involves:

a substantial amount of information gathering (documentary and through interviews) and analysis;
preparing detailed reports, whether for internal use or publication, to summarise our findings and aid decision-making on the appropriate response;
consulting with affected parties to check our findings for factual accuracy and balance and to meet natural justice requirements;
considering complex issues about the balance between legal requirements, good administration and decision-making, practical constraints, and political context, including the role of elected representatives; and
considering the boundaries of the role of the Auditor-General, as opposed to other public sector accountability mechanisms.

The Inquiries Specialist will be responsible for:

carrying out inquiries on behalf of the Auditor-General and advising or helping others in carrying out inquiries, audits, and special projects;
helping to build and maintain constructive working relationships across the OAG, and between the OAG and other state sector and legal professional organisations and individuals;
carrying out and assisting with extensive interaction with affected parties and parties involved in the inquiry to check findings for factual accuracy and balance, and to meet natural justice requirements;
assisting with developing and maintaining the OAG’s methodology and processes for inquiries;
representing the OAG, either as a participant or speaker, at conferences and other appropriate events; and
providing training for OAG staff on the inquiries methodology and processes.

The value you will bring

Your knowledge and experience:

Experience working in a multi-disciplinary environment.
Excellent research and analytical skills.
High personal integrity and a commitment to public sector ethics and values.
A good understanding of the parliamentary and public sector environment, the political context of government, and of public and administrative law.
The ability to identify patterns and trends and to challenge elements that appear out of the ordinary.
Well-developed relationship management skills, with the ability to interact effectively and confidently with a wide range of individuals at all levels in the public sector, including Ministers, Members of Parliament, mayors, local authority members, chief executives, and internal and external legal and other professional advisers.
A demonstrated ability to solve problems and make sound judgements.
Professional scepticism and personal detachment.
Excellent verbal and written communication skills.
The ability to work autonomously and manage your own work programme.
Energy, enthusiasm, and drive to meet time frames and goals.
The desire to take ownership and continually extend your personal and professional development.

Your qualifications:

A relevant tertiary qualification in law or similar discipline.

Staff management and relationships

Staff reporting to your position

There are no staff reporting to this position.

Key competencies

Doing	Connecting	Being	Leading
Exercise judgement Makes decisions based on available information and determines actions while navigating complex environments.	Collaborate Works collaboratively with others internally and externally and contributes to the best possible collective efforts of the organisation.	Resilient Maintains composure under pressure, adapts to changing circumstances, and proactively works to overcome setbacks.	Develop yourself and others Demonstrates commitment to ongoing development of self and others, ensures knowledge and skills are kept up to date, and takes steps to enhance performance.
Plan and prioritise Effectively plans and organises in light of priorities to deliver results for the organisation.	Communicate with influence Engages with and influences others through clear communication, persuasive arguments, and being mindful of the audience’s needs.
	Advise Gives targeted advice to others and shares knowledge and expertise to uphold the credibility of the organisation.

Commitment to te Tiriti o Waitangi

Te Tiriti o Waitangi | The Treaty of Waitangi (the Treaty) is New Zealand’s founding document and part of the nation’s constitutional framework. Our independence means we have a role to play in ensuring that the public sector is delivering on its Treaty obligations. As a statutory body performing a public function, we also need to carry out our work in a way that upholds the Treaty. Our vision is to be seen as trustworthy by both Treaty partners, able to hold public organisations accountable in a way that iwi, hapū, and whānau Māori, as well as Parliament and the wider public, can have confidence in.

To help give effect to our commitment to the Treaty, we are building our capability to develop meaningful relationships with Māori and to focus on matters that make a real difference for iwi, hapū, and whānau Māori.

Health and Safety responsibilities

For yourself:

Work safely and take responsibility for keeping yourself and colleagues free from harm.
Report all incidents and hazards promptly.
Know what to do in an emergency.
Co-operate in implementing return-to-work plans.
Be a visible role model at all times.
Follow the Office’s safety rules and procedures.

Read More Apply Now

Operational Policy Contractor

Contract

Full-time

Job ID:

48302

Published date:

04-09-2025

Learning Specialist Assistant Kaupapa Māori

Wellington

Permanent

Full-time

Job ID:

47867

Published date:

01-09-2025

Summary

Learning Specialist Assistant - Kāupapa Māori, Wellington CBD

Fixed term contract till June 2026

Passionate about te ao Māori? Curious, energetic, and ready for the next step in your career? This could be the opportunity for you.

We’re on the lookout for a go-getter, someone who’s confident in te reo Māori, loves learning, and brings warmth, creativity, and enthusiasm to everything they do. This is your chance to be part of a high profile, bicultural organisation that puts people, taonga, and Aotearoa's history and stories at the heart of its work.

You’ll support a passionate Specialist Learning team that designs and delivers engaging, kaupapa Māori learning experiences for schools, kura, and community groups, bringing together Aotearoa's history and culture. From hands-on sessions to digital learning tools, your mahi will help inspire the next generation, and you’ll be supported every step of the way.

Mō te tūranga | About the role

As a Learning Specialist Assistant - Kaupapa Māori, you’ll help bring learning to life, especially for Māori learners. by supporting the delivery of creative programmes both onsite and online in both English and Māori settings. You’ll use your strong cultural grounding to connect with tamariki and rangatahi, and work closely with experienced Learning Specialists to build your confidence and skills. You will be well-supported by this knowledgeable and friendly team!

You don’t need to be a trained teacher or know the curriculum inside out - what matters most is your passion for people, your commitment to celebrating and sharing te ao Māori and your capacity to learn.

Ko koe tēnei | About you

Fluent te reo Māori speaker, knowledge in Mātauranga Māori and confident in tikanga Māori
Confident speaker and presenting to diverse groups
Sound digital technology skills and the ability to support the creation of digital content
Ideally, experience working with children and young people
Strong organisational and problem-solving skill
A tertiary-level qualification (in any relevant field)
Natural curiosity and a willingness to learn and grow
An energetic, inclusive approach grounded in manaakitanga, whanaungatanga, and auahatanga

You’ll also need some flexibility to work the occasional weekend or evening.

Ka pēhea koe ka tono mai l How to apply

This is a rare opportunity to be part of something meaningful, delivering learning experiences that reflect Aotearoa’s unique culture and identity. You’ll be backed by a supportive team, with plenty of opportunities to develop your skills and grow your impact.

To apply for this role, click the 'Apply' or 'I'm interested' button. For for a copy of the job description, or a kōrero about whether this role might be suitable for you, please contact Maria Lyons on 021 403 855 or maria.lyons@niche.recruitment.co.nz. The closing date for this role is Friday, 19th September, however we will be reviewing applications as they come in.

Read More Apply Now

Independent Director

Waikato, NZ

Permanent

Full-time

Job ID:

48235

Published date:

28-08-2025

Learning Designer

Auckland

Permanent

Full-time

Job ID:

48134

Published date:

26-08-2025

Summary

Bring creativity and innovation to learning design
Create engaging, learner-centred experiences that drive behaviour change
Be part of an energetic, collaborative new team

This is a unique opportunity for a creative, values-driven learning designer to help shape system-wide learning that promotes fairness, safety, and integrity in Aotearoa’s sport and recreation sector.

Mō mātou | About us

The Sport Integrity Commission is Aotearoa New Zealand’s new independent Crown entity established to ensure experiences are safer and fairer across the sport and recreation system. The Commission commenced operations on 1 July 2024, bringing together anti-doping, dispute resolution, safeguarding, investigations, learning, and capability building into a unified national organisation.

The Commission works across all levels of sport and recreation to promote positive integrity cultures. This includes setting integrity standards, delivering learning, and addressing integrity breaches in areas such as anti-doping, safeguarding, and competition manipulation. The Commission’s mahi is grounded in Te Tiriti o Waitangi and the needs of participants.

Mō te tūranga | About the role

As a Learning Designer, you will create learning that inspires, engages, and makes a real difference. You're someone who can identify diverse solutions and reach people in innovative ways.

You’ll design blended and digital learning experiences that are practical, creative, and grounded in learner-centred and adult learning principles. From co-designed face-to-face workshops to interactive e-learning modules, microlearning, and toolkits, you’ll transform complex content into experiences that resonate with a wide range of learners across the sector.

You’ll work alongside subject matter experts, cultural advisors, facilitators, and analysts to co-design solutions that are inclusive, creative, and strategically aligned. You’ll also contribute to continuous improvement, embedding learner feedback and insights into design and delivery.

Ko koe tēnei | About you

You’re a learning designer who thrives on creativity, collaboration, and purpose. You’ll bring:

Proven experience designing learner-centred, inclusive learning across digital, print, and face-to-face formats
Strong understanding of adult learning principles and behaviour-change approaches
Creativity and innovation in design – with the ability to make complex topics simple, engaging, and practical
Confidence with digital authoring tools such as Articulate 360, Rise, Canva, Adobe and LMS platforms
Experience co-designing with diverse stakeholders and embedding cultural responsiveness into learning
Engaging facilitation and storytelling skills, with the ability to bring energy and connection into delivery
A team-oriented, collaborative mindset – you enjoy being part of a supportive, fun, and high-performing team
A commitment to te Tiriti o Waitangi and culturally grounded practice

Experience in sport, recreation, education, or the public sector is an advantage. A relevant tertiary qualification in adult learning, instructional design, education, or a related discipline is preferred.

Tono Mai | How to Apply

This is a fantastic opportunity to bring your learning design creativity to a purpose-led organisation where people and principles matter. Co-create learning experiences that support equity, wellbeing, and lasting change!

Please submit your CV and covering letter via the ‘Apply Now’ button by Tuesday 9th September. Please note, we will be reviewing applications as we receive them, therefore the role may close before this date.

For a confidential discussion or a copy of the position description, please contact Maria Lyons on 021 403 855 or maria.lyons@nicherecruitment.co.nz

Read More Apply Now

Senior Operational Policy Advisor

Wellington

Permanent

Full-time

Job ID:

48001

Published date:

22-08-2025

Summary

Te āhua o te tūranga

Position description: Senior Advisor Treaty Commitments

June 2025

Tēnei tūranga – About the role

The Senior Advisor Treaty Commitments brings their systems and strategic thinking to the Resource Markets branch. They are responsible for identifying opportunities for the development of the regulatory systems we support, by working collaboratively with the key players in each system (including stakeholders, end users, and Treaty partners).

The Senior Advisor Treaty Commitments works as a connector point between policy teams, operational teams and treaty partners. They act both as a translator between policy and operations, and lead the process of, operationalising and delivering treaty redress settlement commitments using a variety of policy and service design techniques with an emphasis on human-centred approaches.

The Senior Advisor Treaty Commitments responsibilities are :

• Working to assess the feasibility of treaty settlement redress changes which impact the regulatory system pertaining to the mineral redress under the Crown Minerals Act 1991.

• Working with delivery agencies and stakeholders on complex/sensitive policy and operational issues and assists with the landing of advice/proposals for the Treaty settlement, negotiation and legislative processes.

• Projects to implement treaty settlement redress legislation required to be delivered by the regulatory system pertaining to the mineral redress under the Crown Minerals Act 1991.

• The development of implementation material required to successfully implement change, including operational policy, processes procedures and guidance for internal and external stakeholders.

• Providing input into regulatory system projects requiring knowledge of iwi relationships and treaty commitment obligations and technical expertise.

• Providing advice on iwi and hapū permit consultation to ensure that it is conducted in accordance with legislation.

• Assisting with the development, analysis and delivery of iwi consultation material and advising to support operational decisions and the landing of operational advice/decisions.

Ngā herenga – Requirements of the role

Personal specifications

› A tertiary qualification in a relevant discipline (e.g. social sciences, economics, public policy, law).

› Able to draw on expert knowledge Iwi and regional relationships as well as broad knowledge from other domains to critically assess information from a wide variety of sources and identify implications for analysis and advice.

› Demonstrated understanding of current government policy and community views on Te Tiriti o Waitangi and the implications for policy and service delivery groups.

› Experience in one or more of the following: development of policy, interpretation and application of legislation, and operational policy functions.

Te āhua o te tūranga

Position description: Senior Advisor Treaty Commitments

› In-depth knowledge of regulatory management best practice, systems thinking and regulatory stewardship concepts.

› Experience in the translation of legislation and regulation.

› Demonstrated general problem identification and solution skills and ability to develop robust solutions that are viable for government, technically possible and desirable for users and the community.

› Demonstrated knowledge of effective service delivery models and service excellence principles.

› Demonstrated experience making connections across operational areas, regulatory systems, and between project and operational teams.

› Able to draw on broad knowledge to critically assess information from a wide variety of sources and identify implications for analysis and advice.

› Able to apply system, strategic and critical thinking frameworks and methods of analysis to identify problems, analyse the issues, and identify and assess options.

› Knowledge of iwi relationships and treaty commitment obligations.

› Excellent oral and written communication skills: demonstrated competence in effectively communicating complex ideas both orally and in writing to a wide variety of audiences.

› Excellent interpersonal, teamwork and relationship management skills.

› Knowledge of public sector requirements and processes relating to financial and budgetary requirements, legislation and regulatory change.

› Ability to identify and appropriately manage risks and issues.

› You must have the legal right to live and work in New Zealand.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical areas of success

Development of robust strategic, operational policy and service design advice

› Working to assess the feasibility of treaty settlement redress changes which impact the regulatory system pertaining to the mineral redress under the Crown Minerals Act 1991.

› Working with delivery agencies and stakeholders on complex/sensitive policy and operational issues and assists with the landing of advice/proposals for the Treaty settlement, negotiation and legislative processes.

› Projecting to implement treaty settlement redress legislation required to be delivered by the regulatory system pertaining to the mineral redress under the Crown Minerals Act 1991.

› Delivering the implementation material required to successfully implement change, including operational policy, processes procedures and guidance for internal and external stakeholders that is fit for purpose and easily understood. Including designing and writing operational policy, service design material, business processes, rules, procedures and guidance.

› Implementing projects occurring to the project plans, key milestones and/or budget expectations.

› Ensuring that Senior Leadership and Ministers are informed and understand minerals redress commitments, including providing advice on the implications for policy and operational issues.

› Providing input into regulatory system projects requiring knowledge of iwi relationships and treaty commitment obligations and technical expertise.

Te āhua o te tūranga

Position description: Senior Advisor Treaty Commitments

› Providing advice on iwi and hapū permit consultation to ensure that it is conducted in accordance with legislation.

› Assisting with the development, analysis and delivery iwi consultation material and advice to support operational decisions and the landing of operational advice/decisions.

› Applying appropriate frameworks to assess the feasibility of policy options and utilises expertise to advise on how to effectively translate policy intent into action.

› Scanning at an operational system level to identify critical system dynamics; tension points that need addressing; and opportunities for innovation and service and system improvement.

› Applying advanced frameworks and methods of analysis to identify operational policy and/or designing problems, analysing the issues and assessing the operational policy and/or design solutions.

› Applying human-centred service design methodologies (e.g. co-design, inclusion of people/customer-centred impacts assessments and evaluation techniques) across policy and operational business units.

› Applying insight and diagnostic techniques to analysing issues and data to identify opportunities for innovation; determining key service design issues; or identifying potential delivery and implementation impacts from proposed policy changes.

› Understanding design thinking principles and the value of applying these to achieve better outcomes in operational policy design and engagement activities.

› Understanding policy issues in the wider context, including Government priorities.

Deliver work programme outputs

Manages and leads policy projects and builds stakeholder relationships

› Leading projects ensuring MBIE’s requirements for the work are met, in terms of scope, quality and timeliness.

› Well organising, planning systematically, regularly monitoring and reporting on progress towards achievement of plans and strategies.

› Effectively and consistently identifying and managing risk, alerting manager to potential problems/risks well in advance and proposing solutions.

› Effectively allocating tasks within portfolio area, assisting others with project panning, and planning and managing a range of complex issues.

› Knowing when to work alone and when to seek advice and identifies resources necessary to meet objectives of self or team.

› Chairing and contributing to meetings, including where matters are complex or sensitive, require negotiation or working towards solutions.

Relationship Management

Develops and promotes whole of Ministry views in interactions

› Proactively developing and maintaining connections with stakeholders within and outside of the Ministry, purposefully leveraging their activities and insights to better achieve desired policy outcomes.

› Working collaboratively across operational areas, regulatory systems, and between policy and operational teams.

› Establishing and maintaining strong, professional relationships and networks with iwi and hapū and key Māori organisations.

Te āhua o te tūranga

Position description: Senior Advisor Treaty Commitments

› Testing the effectiveness of stakeholder relationships including iwi and hapū engagement using a range of appropriate measures and processes (including feedback).

› Actively contributing to the development and promotion of whole of Ministry views in internal and external interaction.

› Representing whole-of-Ministry views and protects its reputation in external interactions.

Self-Management

Takes responsibility for own behaviour and is open to development

› Modelling positive behaviours.

› Modelling the desired values and culture of the organisation.

› Willingly sharing knowledge, expertise and within the team and with others in the organisation.

› Acting with honesty and integrity.

› Welcoming feedback and being receptive to input from others.

Wellbeing, health & safety

› Displays commitment through actively supporting all safety and wellbeing initiatives.

› Ensures own and others safety at all times.

› Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.

› Reports all incidents/accidents, including near misses in a timely fashion.

› Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Senior Advisor Treaty Commitments position reports into the Manager Operational Policy and Regulatory Practice within the Resource Markets branch. The branch sits within the Building, Resources and Markets group.

More information about MBIE’s structure

https://www.mbie.govt.nz/about/who-we-are/our-structure/

Te āhua o te tūranga

Position description: Senior Advisor Treaty Commitments

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai), and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging

the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by

learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening

and gaining insights into the needs of the communities we serve, and actively seeking and responding to

feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep

the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and

judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and

discipline by taking responsibility, ownership and action on challenges, and being accountable for the

results.

Collaborates We connect, working together to build partnerships with our communities, working

collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views,

experiences, and opinions of others and by working co-operatively with others across MBIE, the public

sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Te āhua o te tūranga

Position description: Senior Advisor Treaty Commitments

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service, we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service? — Te Kawa Mataaho The Public Service Commission

https://www.publicservice.govt.nz/about-us

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Construction and Property Law Opportunities

Permanent

Full-time

Job ID:

48034

Published date:

21-08-2025

Complaints Facilitator Fixed Term 12 months

Wellington, NZ

Permanent

Full-time

Job ID:

47968

Published date:

20-08-2025

Summary

Complaint Facilitator – 12 Month Fixed Term

Join this professional regulatory organisation committed to upholding high industry standards
Be part of a knowledgeable and supportive team managing and resolving complaints
Bring your excellent judgement and high standards of client service

Are you a motivated professional ready to make a meaningful impact? Join a dedicated team focused on maintaining the highest standards in a crucial sector that directly impacts public trust.

Mō te tūranga | About the role

Working as part of a friendly and collaborative team, you’ll contribute to effective resolution processes that support public confidence and protect consumer interests.

This is an exciting role where not only will you be managing multiple complaints, conducting assessments on next steps in the complaints process, you will also be working closely with complainants to test resolution suitability and assist them in the facilitation of a resolution with the industry professional they have complained about.

You’ll play a key role in managing formal complaints and industry reports. You’ll review and interpret information, recommend the appropriate regulatory response, and help ensure outcomes are fair, transparent, and well communicated.

Ko koe tēnei | About you

We’re looking for someone who brings professionalism, resilience, and sound judgement. You’ll have proven experience in case management, conflict resolution ideally within a regulatory or compliance environment, and you’ll have the skills and systems in place to manage your workload within set timeliness and quality standards.

To succeed in this role, you will:

Apply good judgement in assessing complex and sensitive matters
Demonstrate your robust, efficient systems and processes
Communicate confidently with stakeholders both over the phone and in writing
Bring strong analytical and problem-solving skills, with the ability to interpret legislation and apply it in practice
Build credibility and trust with people from diverse communities

A background in law or a legal qualification will be an advantage, but more importantly, you’ll demonstrate the ability to balance empathy with impartiality and ensure fair outcomes.

Ngā āhuatanga kei a mātou | What we offer

Become part of a supportive and professional team that values your contribution.

This is a rewarding and challenging environment with opportunities for growth and the flexibility to maintain a work-life balance.

Apply now

If you’re looking for a role where you can make a difference and build your expertise in complaint resolution, I’d love to hear from you! We will be moving quickly on this role, so please get your application in as soon as possible.

Please apply via SEEK with your CV and cover letter. If you’d like to have a chat about this opportunity and/or a copy of the position description, please contact Maria Lyons on 021 403 855 or email maria.lyons@nicherecruitment.co.nz.

Eligible candidates will currently hold the right to work and reside permanently in New Zealand.

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Your search query

Mō te tūranga | About the role

Ko koe tēnei | About you

Mō mātou | About us

Mō te tūranga | About the role

As a Learning Designer, you will create learning that inspires, engages, and makes a real difference. You're someone who can identify diverse solutions and reach people in innovative ways.

Ko koe tēnei | About you

You’re a learning designer who thrives on creativity, collaboration, and purpose. You’ll bring:

Tono Mai | How to Apply

This is a fantastic opportunity to bring your learning design creativity to a purpose-led organisation where people and principles matter. Co-create learning experiences that support equity, wellbeing, and lasting change!

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