Director of Māori Health and Consumer
Te reo position title
Position description | Ngā paearu mahi
Group | Rōpū: Executive Leadership Team
Team | Tīma: Māori Health and Consumer
Reports to | Kaiarataki: Chief Executive
Direct reports | Pūrongo tōtika: Yes
Key relationships | Ngā tino
hoamahi:
Internal | Ā-roto: All internal stakeholders.
External | Ā-waho: Office of the Minister of
Health and associated Ministers of Health, Te
Whatu Ora Health New Zealand, Manatū Hauora
Ministry of Health, Te Kawa Mataaho Public
Services Commission, Health and Disability
Commission and other external agencies.
Delegation tier | Poutama
whakahaere:
Director – Tier 2
Date prepared | Rā takatū: May 2024
Te Tāhū Hauora Health Quality & Safety Commission
introduction | Te Tāhū Hauora kōrero
Established in November 2010, Te Tāhū Hauora Health Quality & Safety Commission (Te
Tāhū Hauora), is a Crown Entity with a Board responsible to the Minister of Health. The Pae
Ora (Healthy Futures) Act 2022 (Pae Ora Act) confirmed the role of Te Tāhū Hauora within
the health sector and gave the organisation an expanded function to make
recommendations. To ensure that recommendations can be effectively translated into
practical initiatives that bring about tangible improvements to the health care system, the Pae
Ora Act also allowed Te Tāhū Hauora to build stronger partnerships and collaborate with
other Crown Entities such as Te Whatu Ora, Manatū Hauora and Te Aka Whai Ora.
Te Tiriti o Waitangi and health equity are both central to working towards pae ora for all New
Zealanders and towards our strategic intent. As a Crown Entity, Te Tāhū Hauora is
committed to enacting and embedding Te Tiriti o Waitangi by drawing on the principles
articulated by the courts and by the Waitangi Tribunal (2019) in Hauora: Report on Stage
One of the Health Services and Outcomes Kaupapa Inquiry Hauora: Report on Stage One of
the Health Services and Outcomes Kaupapa Inquiry.
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Therefore, we see the core functions of Te Tāhū Hauora as:
• determining quality and safety indicators (such as adverse events) for use in measuring
the quality and safety of services
• disseminating information about the quality and safety of services through, data,
information, surveys, reviews, reports and consumer and clinical voices
• undertaking intelligent analysis in collaboration with key stakeholders and experts,
including Māori, consumers, whānau, clinicians and other priority populations
• supporting the health sector to engage with consumers and whānau so that their
perspectives are reflected in the design, delivery, and evaluation of services
• making recommendations on how to improve the quality and safety of services, through
reports, publications and quality measures
• advising the Minister of Health on how quality and safety in services may be improved.
Recognising that achieving this purpose requires the work of many, we see our mission as:
Whakauru | Whakamōhio | Whakaawe | Whakapai Ake
Involve | Inform | Influence | Improve
Purpose of the role | Ngā tūranga
The purpose of this position is provide critical leadership across the organisation in the assessment and delivery of system improvement recommendations. You will be responsible for ensuring a culture of equity in outcomes for Māori is upheld by Te Tāhū Hauora directors and their teams. You will also be responsible for strategic and operational leadership to a team who will be spearheading change through ensuring a partnership approach with consumers and Māori organisations.
You will facilitate engagement to ensure the voice of whānau and consumers is elevated and
visible in the work and recommendations of Te Tāhū Hauora | Health Quality and Safety
Commission informing and influencing recommendations to Manatū Hauora Ministry of
Health, Health New Zealand Te Whatu Ora and IMPBs.
You will bring a clinical lens to whānau and consumer experience and support the Chief
Executive and Executive Leadership Team to form and in depth understanding of local,
regional and national nuances to ensure whānau and consumer voice is visible throughout
the programmes and workstreams.
Key accountabilities | Ngā tino kawenga
Strategic leadership
• Provide leadership in developing and executing strategies that improve health
outcomes for Māori and enables consumer and whanau engagement across the
health and disability system
• Drive initiatives that ensure a culture of equity in the health system and consumer and
whanau engagement
• Contribute to the creation and implementation of the strategic vision and plan in
partnership with the Chief Executive, the ELT and staff
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• Provide strategic leadership which ensures socioeconomic determinants of health are
considered in the development and implementation of recommendations.
• Ensure that the desired outcome of recommendations, projects and strategies reflect
the Wai2575 hauora report principles.
• Ensure that Te Tahu Hauora gives effect to the Code of Expectations for Health
Entities Engagement with Consumers and whanau
Team Leadership and Development
• Lead, mentor, and develop a team focused on Māori health and consumer voice
• Foster an environment of continuous learning and improvement within the team and
across Te Tāhū Hauora
Cultural competence and intelligence
• Ensure Māori cultural intelligence and understanding of Māori realities guide the
organisation’s approach and recommendations
• Promote and integrate Te Tiriti or Waitangi principals into the organisation’s
strategies and operations
• Source data, evidence and evaluation to support analysis and decision making which
form recommendations across the organisation and into the system
• Ensure programme design incorporates clinical and cultural safety and
appropriateness for Māori whānau and consumers
• Oversee the application of Māori design thinking methods to enhance
recommendation design and outcomes
Collaboration and stakeholder engagement
• Establish and maintain strong relationships across the organisation to ensure that
advice, support and solutions provided is relevant, pragmatic and consistent
• Work closely with the Chief Executive and Executive Leadership team to assess
information, form recommendations, implement and monitor to ensure impact is
achieved
• Engage and maintain strong relationships with iwi Maori partnership boards (IMPBs),
Te Whatu Ora, Manatū Hauora, consumer groups including the Consumer Advisor
Group and Consumer Forum to ensure the voice of whānau and the consumer is
represented in our work
• Collaborate with government agencies, health providers, and community
organisations to drive collaborative efforts in Māori health improvement.
Monitoring and Evaluation
• Develop and implement metrics to evaluate the effectiveness of initiatives and
strategies.
• Use data and insights to inform decision-making and strategic adjustments.
Te Tiriti o Waitangi and cultural safety
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• Implement practices and strategies that reflect the Wai 2575 Hauora report principles.
• Demonstrate a sound understanding of cultural safety and anti-racism practice, applying
critical insights to all work undertaken.
Policies, procedures and compliance
• Advocate for policies and practices that support health equity and address systemic
barriers to healthcare for minority groups.
• Be familiar with, and comply with all organisational policies, procedures and guidelines.
• Promote and support initiatives that contribute to a healthy and safe working environment
for all employees, contractors and visitors.
• Ensure compliance with health and safety policies and legislative requirements.
Other duties may be reasonably assigned to this position in consultation with your manager.
Core competencies | Ngā pūkenga matua
Collaboration: Work in partnership with others while treating everyone with kindness and
respect.
Continuous learning: Demonstrate a commitment to Te Tiriti o Waitangi by starting where
you are on your learning journey.
Outcome oriented: Work continuously to improve the way results are achieved (efficiency
and effectiveness).
Embracing change: Adapt to new situations, technologies and processes.
Leadership core competencies | Ngā tino pūkenga tātaki
Te Tāhū Hauora recognises the importance of strong leadership at every level of the public
sector to transform the experiences of New Zealanders. To support our leaders, we employ
the Leadership Success Profile developed by Te Kawa Mataaho Public Service
Commission.
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Source: Te Kawa Mataaho Public Service Commission.
Qualifications and professional memberships | Ngā tohu
mātauranga me ngā mema ngāio
• A relevant advanced degree such as a Master’s or Doctorate in Public Health, Health
Administration, Healthcare Management, Clinical Practice (e.g., Nursing, Medicine) or a
related field.
Knowledge and skills | Mātauranga me ngā pūkenga
• Extensive experience in a leadership role within the health sector, with a focus on quality
improvement, health equity, and stakeholder engagement.
• Clinical experience or a strong clinical background to provide a clinical lens to whānau
and consumer experience.
• Demonstrated experience in developing and delivering system improvement
recommendations.
• Experience working with Māori communities and other minority at-risk populations, with
a strong understanding of cultural competency and equity principles.
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• Knowledge of local, regional, and national health sector nuances to effectively represent
whānau and consumer voices.
• Ability to support the Chief Executive and Executive Leadership Team in understanding
and integrating these nuances into organisational workstreams and programmes.
• Strong understanding of health equity principles and the ability to address systemic
processes creating exclusion.
• Excellent communication and interpersonal skills for engaging with diverse stakeholders,
including whānau and consumers.
• Proficiency in change management and the ability to lead and implement change
initiatives.
• Solid knowledge of quality and safety improvement practices within the health sector.
• Ability to develop and implement metrics to measure impact and effectiveness of
recommendations.
• Deep understanding of Te Tiriti o Waitangi principles and their application in the health
sector.
• Experience working with and for Māori communities, ensuring their voice and
perspectives are elevated.
• Commitment to promoting equity, inclusion, and cultural competence within the
organisation.
• Strong leadership skills with the ability to mentor and develop team members.
• Experience in resource allocation and budget management.
• Ability to foster a culture of continuous improvement and innovation.
• Critical thinking and problem-solving skills.
• Ability to work collaboratively and build partnerships.
• Commitment to the organisation’s mission and values.
Agreement of position description | He kupu whakaae
I agree to the outcome of the position in this position description and recognise that the
contents may need to be amended from time to time to reflect changing business
requirements.
Name:
Signed:
Date: